Did you know you can manage your Service Attach Rate & Renewal Rates directly from the PMC Tool?
Performance Metrics Central is a one-stop location for performance metrics and indicators for Cisco and Partners:
* Performance Metrics - Program Metrics and Status for service program(s) partner participates with Cisco with one display area for each program
* Operational Indicators - This OE (Operational Excellence) Indicators section contains a list of reports with additional support operational insights
Access the Tool here: http://tools.cisco.com/CustAdv/PP/smIntroduction.do